BankDhofar launches Neo CIB, a next-generation corporate internet banking platform designed to streamline payments, reporting, and financial operations in Oman.
BankDhofar has introduced Neo Corporate Internet Banking (Neo CIB), a next-generation digital banking platform designed to expand services for corporate, SME, institutional, and government clients across Oman.
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The launch marks a key milestone in the bank’s digital transformation strategy, offering businesses a unified and automated platform for managing financial operations. Neo CIB brings together payments, collections, salary processing, reporting, and system integrations within a single digital environment, reducing fragmented workflows and manual processes.
K. Mallikarjuna, Chief Wholesale Banking Officer at BankDhofar, said the platform was built to simplify complex financial operations while improving transparency and governance for businesses.
At the center of Neo CIB is a customizable dashboard that provides real-time visibility into account balances, consolidated positions across multiple accounts, pending approvals, and transaction statuses. Businesses can initiate and monitor domestic, regional, and international payments from a single interface, with live tracking and complete audit trails.
The platform supports a wide range of payment capabilities, including transfers within BankDhofar, domestic payments through ACH and RTGS, international transfers with SWIFT GPI tracking, as well as GCC payments and dedicated corridors such as transfers to India. Neo CIB also introduces advanced bulk payment features, enabling record-level debits, approvals, and reconciliation to reduce processing time and manual workload.
Beyond payments, the system integrates salary processing through PaySal, along with comprehensive bill and government payment services. It also includes collection tools such as virtual accounts, mandates, and direct debits, allowing businesses to manage payables and receivables more efficiently.
To support automation, Neo CIB offers API and host-to-host integrations, enabling companies to connect their ERP and treasury systems directly with the bank. Automated reconciliation files, beneficiary notifications, and detailed reporting further enhance operational control.
Security and governance features are embedded throughout the platform, including configurable user roles, approval hierarchies aligned with board resolutions, dual-level authentication, and detailed audit logs.
With Neo CIB now live, BankDhofar is offering onboarding support, structured training, and dedicated assistance to help corporate clients adopt the platform as part of their digital banking operations.
Why BankDhofar Matters to MENA
The launch reflects a broader shift across the Middle East toward digital corporate banking infrastructure. As businesses expand across multiple markets, the demand for real-time financial visibility, automated payments, and integrated treasury management is growing rapidly.
Platforms like Neo CIB help banks move beyond traditional online banking toward fully integrated financial ecosystems that connect directly with enterprise systems. For the wider MENA region, this shift is critical in supporting SME growth, cross-border trade, and the digitization of financial operations.
