CosmoX, an AI-developing company powered by Y Combinator , has announced the launch of an innovative platform that delivers AI virtual employees equipped with advanced human-like voice interaction capabilities.
The new platform empowers a digital workforce capable of managing end-to-end business operations across multiple channels and in over 70 languages , including Arabic, English, Spanish, French, and Hindi dialects.
Tribe Techie learnt that CosmoX is the first platform in the Middle East and Africa to offer fully-integrated virtual employees designed to meet the needs of organizations.
These digital employees aim to go beyond traditional automation, independently handling complex tasks such as sales management, debt collection, and customer reception services.
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Co-Founder Noah Hashem explained that the AI staff were not only trained to just carry out instructions. They also make decisions, interact, a f work across multiple social media channels.
He said,“Our digital employees don’t just automate; they make decisions, interact with natural voice, and work across multiple channels like WhatsApp, Telegram, and LinkedIn, redefining the concept of hiring and operating in companies.”
CosmoX Virtual Specialist Employees
- Lisa – AI Sales Manager
- Manages the entire sales cycle: from prospecting, qualifying conversations, negotiating, and closing deals.
- Provides accurate customer data and maintains detailed records.
- Alex – AI Debt Collector
- Manages debt collection operations efficiently, while ensuring full regulatory compliance.
- Processes payments and sets up flexible payment plans.
- Zahra – AI Receptionist
- Provides comprehensive services such as call routing, appointment scheduling, and resolving customer inquiries.
- Already used by major healthcare institutions in the region.
Through its advanced technical architecture, CosmoX provides seamless integration with existing enterprise systems, allowing customers to achieve efficiency gains of up to 400% across multiple sectors, such as financial services, e-commerce, and healthcare.
Alok Kumar , Co-Founder, added: “This is not just an automation tool; we are providing an intelligent workforce that can think, communicate, and execute independently. With this platform, businesses can scale in an innovative and unprecedented way.”
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