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Swvl Discontinues Consumer Services

Tribe Techie

Tribe Techie

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1 min readOct 21, 2024
Swvl Discontinues Consumer Services
Swvl Discontinues Consumer Services

Dubai-based mobility startup Swvl has removed consumer services, Daily and Travel, from its website. The company also revealed a new brand look along with an updated website. 

The site now describes Swvl as a “leading provider of technology-driven mobility solutions for enterprises and governments.”

Thought it is unclear why those services have been removed, Swvl CEO Mostafa Kandil has denied shutting them down, responding to a previous version of this article that reported their closure.

Founded in 2017 in Cairo, Swvl began as a consumer-focused transportation service, allowing riders to book seats on buses with fixed routes. As the company expanded, it expanded into business-to-business services, offering Software as a Service (SaaS) and Mobility as a Service (MaaS) solutions to enterprises, governments, and educational institutions.

However, facing economic challenges and a disappointing IPO, Swvl gradually shifted its focus towards B2B services.

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The business-to-consumer segment contributed about 27 percent of the total company’s revenue ($23 million) in 2023.

On Monday, the Cairo-born firm also announced the launch of its regional headquarters in Riyadh, Saudi Arabia, aligning with the country’s Vision 2030 and Regional Headquarters Program.

The program offers significant incentives, including zero percent corporate tax for 30 years, a 10-year Saudization exemption, and visa facilitation for RHQ employees. The move will also allow Swvl, which has been operating in Saudi for four years, to participate in government contracts.

The company recently announced new contracts in Saudi Arabia worth $2.6 million in incremental annual contract value, which makes up about 10% of Swvl’s 2023 full-year revenues.

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